What we accept
- Visa, Mastercard, American Express, JCB and Discover
- PayPal
- Apple Pay and Google Pay
- Klarna and Afterpay, in supported countries
Security
The whole site runs over TLS 1.3, and payments are handled by licensed third-party processors. We never see or store your full card number, expiry date or security code.
Common payment questions
My card was charged but the order still says unpaid
Almost always a delayed confirmation from the payment gateway, which resolves itself within ten minutes. If it has been over half an hour, send us the transaction reference and we will sort it out.
I was charged twice
The duplicate authorisation is released automatically within 3–7 business days — you do not need to claim it. If it is still showing after that, send us screenshots of both charges.
Can I change how I paid?
An unpaid order can be cancelled and placed again with a different method. Once payment has gone through, the method cannot be swapped.
Invoices
Tick “I need an invoice” at checkout and fill in your billing details. We email the invoice within 3 business days of delivery. If you need the details changed, tell us within 30 days.