Contact
Contact Us
Orders, sizing, returns or partnerships — write to us directly. We reply within one business day.
Customer care
care@velora.com
Best for order questions, returns and sending photos.
Phone
+1 (888) 402-6677
Every day, 9:00–21:00 (including holidays).
Store & studio
3F, 1266 West Nanjing Road, Jing'an, Shanghai
Open daily 10:00–22:00
Press & partnerships
Media, creators, wholesale and collaborations — tell us what you have in mind and we will pass it to the right person.
press@velora.com
Send us a message
Include your order number and we can help you faster.